It normally takes 2–3 days to process your payment and then 7–14 days for it arrive at your doorstep. Please be patient, especially during holiday season. We do our very best to ensure everyone gets their orders on time.
We take great pride in the quality of our products. However, we can't guarantee that something won't go wrong during shipping. If your item is damaged or not working properly. Please email us and ship the product back to us. Once we have inspected the product and confirmed your claim, we will give you a full refund.
If you would like to change or cancel your order, please contact us via email and we can do it for you.
Yes, we can ship our products to most countries around the world.
Please note that to ensure the highest quality, our products come directly from the manufacturer, abroad. We do not work with any middlemen. So, please be aware that you may have to pay a minor customs clearance fee or duties and taxes when the product arrives to your country.
Gen 3 Smartwatch runs on Android 4.1
Gen 4 Smartwatch runs on Android 5.1
Gen 5 Smartwatch runs on Android 7.1.1
Gen 3 Smartwatch uses FunFit
Gen 4 Smartwatch uses WiiWatch
Gen 5 Smartwatch uses WiiWatch 2
Yes! Our Yugen smartwatches are compatible with Android and iOS devices.
You'll need to insert a nano sim card. There are lots of companies with great simple sim card plans for your Yugen smartwatches.
You can also talk with your current cell phone carrier to see if they have any plans available for smartwatches.